Support & Help

Something is not working, a detail is incorrect or a link leads nowhere? Let us know.

How to get help faster

Please include the affected show or person, the exact page URL and a short description of the problem. For technical issues, your device, browser and a screenshot may also help. Never send passwords or payment details.

Watchlist, watched status and ratings

This information is stored only in your browser's local storage. It is tied to that device and browser profile. If browser data is deleted, the information cannot currently be restored.

Incorrect or missing information

Cast lists, winners, seasons and broadcast dates are maintained editorially. If possible, include a reliable source with your correction. We review every report before updating the site.

Streaming, trailers and Instagram

RealityKosmos links to external services. If a destination was removed, is region-restricted or points to the wrong content, send us the affected link. Questions about accounts, subscriptions and payments must be directed to the relevant provider.

Deutscher Support

Die deutsche Support-Seite findest du unter realitykosmos.de/support/.